1.
Welcome to
2.
Technical Support Guideline
Techical Support Time Line
Checklist Before Contacting Us
Spanish Knowledge Base
Non-Supportable List
Network Setup Guide
3.
Hardware & Software Setup
Hardware Setup Guide
Video Link Guide
Software Setup Guide
POS Software Requirement
Windows Security Setting
POS Program Installation
4.
Operation
Register Open/Close
How to Perform a Register Open
How to Perform a Register Close
Item Management
Item Ring Up
Item Price Change
Item Menu
Memo
Tax Free Item
Serial Number
Product Info
Dual Price (Credit Card Adjustment Fee)
Sales Management
Hold
Temporary Item
Tool
Product Tools
Add
Product Search Tool
Serial Number Tool (S/N)
Break Case
Sales Tools
Return Tool
Print Tool
Tax Free
Shipping tool
Bulk Sale Tools
Transaction Tools
Transaction History Tool
Open List
Hold Permanently
Giftcard Tools
Storecard Tools
Customer Tools
Other Tools
Void
Payments
Paying with Cash
Paying with Credit/Debit Card
Paying with Gift Card
Paying With Store Card
Paying with EBT
Split payment
Discounts/ Coupons
Open Selections
Predefined Discount
Coupons
Standard Coupon
Use a Loyalty Coupon
Return/Exchange
Return (Ticket Barcode and Transaction List)
Standard Exchange
Exchange (store credit)
Operation Mode
Return Mode
Credit Card Settlement (Batch Close)
5.
Product Management
Standard Structure
Creating Inventory Department
Creating Inventory Category
Basic
Discount
Reward
Category Detail Tab
Category Detail
Id Check, Age Check
Category Limits
Product Details
Basic
Sku's
Price Information
Taxable (Item Tax Setup)
Foodstamp
Price-types
Single
Multiple
Amount
By Weight
Multi-Weight
Bundle
Group
Fields
Menu Product Tab
Show Menu
Assigning Modifiers to a Product
Product Additional Print
Inventory
Breaks
Vendor
Report Tab
Admin
Filters
Vendor List
6.
Bulk Operations
Export
Export Categories
Export Customers
7.
Reports
Sales
Products
Discounts
Settle
Product
Product Sales Summary
Employee
Employee Summary Report
Hours Total Report
8.
Loyalty System
Create a Loyalty Coupon
9.
Administration
10.
Employee
Modify Employee Group and Permissions
Adding a New Employee
Assigning an Employee to a Different Group
Restoring an Employee
User Information
11.
Customer
Creating a customer account
Customer appointments
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Video Link Guide
Watch this
video
for a quick, step-by-step overview of the VelaPOS hardware setup process.