Survey

This report provides a comprehensive overview of the customer survey data.

Main Screen> MENU> REPORTS> CUSTOMER> SURVEY

Go to MENU and press REPORTS.

On the reports section, go to CUSTOMER and SURVEY.

Filters
You can choose how you want the report to be grouped.

1. Filter by customized range: to view the report, begin by selecting its date range. Press on the START field to input the starting date.

A calendar screen appears where you can select the date (day, month, and year).       
Press on DONE.

Repeat the same process for the END field to set the final date of your report.

2. Filter by a time frame: You can filter the report by time frame (day, week, month, quarter, year). Press on the field and select the time duration of your choice.

Depending on whether you select Day, Week, Month, Quarter, or Year you can use the side arrows to move forward or backward through those time periods.

View
After setting the date range, time frame, and user filter, press VIEW to display the report based on your selections.

The report includes a set of predefined questions grouped by category, along with the available answer options. For each question, the report shows how many customers selected each answer and what percentage represents.

You can PRINT and EMAIL this report.

Note: To set surveys and their questionnaries, refer to Surveys.