This article outlines the information required to request access to the Velapay Portal. Providing complete and accurate details ensures timely processing and avoids delays.
Access to the VelaPay is not created automatically. A request must be submitted to the Support Team with the required store and terminal details listed below:
STORE INFORMATION:
1. Store Name.
2. Store Address.
3. Store Phone Number.
TERMINAL INFORMATION:
1. Credit Card Terminal Model.
2. Serial Number.
(THROUGH LICENSE REQUEST CHANNEL?)